|If you received the wrong item, don’t worry.|
We have your back and will get the right thing to you quicker than you can say “Otorhinolaryngologist”.
Send us some photos of what you received including the item, its labels/tags and barcode. We can then make sure we have the correct item in stock.
Once you have sent the photos there is no point keeping a hold of the item, return the incorrect item to us and ensure you keep the tracking number/receipt for its postage.
Provide us with the tracking facility and we can get the correct item sent out to you right away!