Any time that an item fails there is always the question - it is a fault in the product or has something happened that is past the limits of the item and made it fail?
A lot of our warranty FAQ's can be found here and may guide you in the right direction.
If the above didn't answer your question, feel free to contact us with the following information:
1. Your order number for the product,
2. A brief description of the issue and how you found it,
3. An image of the issue or area effected.
Once we've received the above our warranty team will look in to your issue and provide an update as soon as possible.